On this page you can take a look at the answers to the most frequently asked questions. If you have any further requests, please do not hesitate to contact us
Check – in: From 15:00
Check – out: Until 11:00
Early check in – late check out subject to availability
Always available, always free at both check in and check out for as long as you wish within the day.
We accept: Paypal, Apple Pay, Google Pay, Master card, Visa, American Express, Maestro, Pago Bancomat, Cash
Subject to availability, right at Villa Tortorelli. Euro 22 per day. Maximum car size: Length: 5.05 meters. Width: 2.10 meters. Access road from the door of Palazzo Uzielli. The accommodation denies any responsibility in case of damage to the car/s during access.
Limited traffic area (ZTL) Villa Tortorelli is located in a limited traffic area.
If you have booked the paid parking, we will take care of the license plate communication. Alternatively, upon request, a permit is available for loading and unloading luggage in front of the accommodation.
It is not recommended to move the car during the stay both due to the characteristics of the streets of the historic center of Florence and because it is necessary to notify the staff of villa tortorelli within 2 hours of each new access to the ZTL to renew the permit ( this is the same for all accommodations in Florence).
Doorman at the entrance to the building “Palazzo Uzielli”
Triple access gate
External cameras active 24/24 + 1 camera at the entrance
We follow the directives of the Italian ministry of Health and of the World Health Organization.
Sanitization of the rooms at every check in and check out for a safe stay.
Daily sanitization of common areas.
We are committed to reducing the environmental impact of Villa Tortorelli.
Villa Tortorelli is equipped with a 15 cm thermal coat, double and triple glazed windows, heat pump and a new generation of condensing boilers.
We kindly ask all our guests to request a towel change only if necessary.
Italian, English, French, Spanish, Russian
All rooms are for two people
If you have a child under 14 we can prepare an extra bed in the room.
Overlooking Brunelleschi’s dome available to all guests.
Available upon request
Available in every room
Continental and Italian, buffet from 7:30 to 10:30. AM. Breakfast available in the room on request. For any celiac or intolerant people contact us after booking!
Available for free throughout the Villa and in some areas of the garden. Average speed between 60 and 110 mbs per second in download, 15-20 mbs in upload.
Smart TV in every room with the following applications: Netflix, Prime Video, Rakuten TV, Disney Plus, Youtube. Access from the guest’s private account.
Main foreign news channels in English, German, French, Russian, Arabic.
Structure accessible to disable people with partial mobility.
Rooms available without access steps and without internal steps
Elevator present with enough space for a wheelchair
Villa Tortorelli offers the possibility of Parking
We offer easy self-check in